Simply.Coach

Melissa Diaz

San Juan, United States, Puerto Rico
English, Spanish
320+ Coaching Hours
6+ yr(s) Coaching Experience
30+ yr(s) Work Experience

L&D Professional | Executive Coach | Facilitator

🌟L&D Professional | Executive Coach | #IAmRemarkable Certified Facilitator | LEAN IN Women Circle Leader | DISC FLOW Accredited Facilitator🌟

Early Career Coaching, Emotional Intelligence Coaching, Executive Coaching, Leadership Coaching, Sales Coaching, Team Coaching

Interested?
With over two decades of experience in the pharmaceutical industry and four years in the mobile communications sector, I bring a unique blend of cross-industry insights into people, performance, and innovation. My career has spanned diverse functions including sales, business operations, strategy, learning & development, and leadership—equipping me with a comprehensive and practical perspective on what drives growth and transformation.

As a Learning and Development (L&D) Professional and Certified Coach, I leverage this rich background to design and deliver meaningful, results-driven learning experiences. I hold a Bachelor of Science in Chemistry and an MBA in Marketing, blending a strong scientific foundation with strategic business expertise to empower individuals and teams to perform at their highest potential.

As an Executive Coach, I specialize in unlocking potential and driving success for individuals and teams. My coaching philosophy involves empathy, self-awareness, and actionable insights, ensuring measurable growth and development.

I am proud to be a #IAmRemarkable certified facilitator, empowering individuals to recognize and celebrate their achievements. As a LEAN IN Women Circle Leader, I foster communities of support and collaboration, helping women achieve their professional and personal goals. My accreditation as a DISC FLOW facilitator allows me to guide clients in understanding their behavioral styles and improving their communication and teamwork skills.

I am dedicated to empowering individuals and organizations to achieve remarkable results through innovative learning solutions and transformative coaching. Let's connect and explore how I can support your journey to success.


Certification & Accreditation

  • ACC (Associate Coaching Certificate) from the International Coaching Federation 
  • In Pursue of Doctorate in Adult Education at Walden University (32 credits completed)
  • Trainer Training Certification - Udemy Academy
  • Learning & Development Specialist - AIHR
  • #IAmRemarkable Facilitator Certified
  • DiSCflow Certified Facilitator and Practitioner
  • LEAN In Women Certified Circle Leader


    https://www.elevateandenvision.com 
My Focus Areas include
Communication, Leadership, Personal Effectiveness, Team

I have worked with clients at the following levels
Leader, Emerging Leader, Team Manager, Manager

My clients work in departments such as
Learning & Development, Sales

My clients work in the following industries
Biotechnology, Manufacturing, Pharmaceuticals, Telecommunications

My Clients

"Melissa is a respected and experienced sales professional with proven success in leveraging skills in systematic sales planning and revenue enhancement to effectively train and develop sales staff to peak performance levels. From effectively analyzing team needs to conducting informative and engaging training sessions, her background has prepared her to excel in her roles.  With a solid foundation in interpersonal, presentation, and motivational capabilities, this positions her to bring immediate and lasting value to any organization." - Bobby Ruiz

"Melissa is a wonderful professional, customer-centered, focused on results, and agile. She establishes excellent relationships with colleagues and clients that positions her as a great team player." - Katherine Padilla, Ph.D.

"I have had the opportunity to work with Melissa in her role of Training Specialist while in Sales Operations at Pfizer. She is the utmost professional and is committed to delivering at the highest level. Melissa is extremely thorough in her preparation, can engage and keep the interest of a large group, and has a keen way of making the material relevant. Each of these characteristics plays a critical role in the success she has with her training classes. Melissa is a true value add at every turn." - Aimee Fuscaldo

"Melissa is tireless in her efforts to create clear, engaging, and fun training content. Always eager to learn a new skill or work with new people, Melissa quickly learns processes/procedures and translates that knowledge to successful training curricula for her learners. She delivers, too - she is skilled at instructor-led presentation, live-synchronous delivery, and creating virtual on-demand learning. Melissa is outgoing, brings people together, and is a pleasure to work with." - Cal Austin

Education

Academia Education:
  • 32 Credits Completed coursework towards Doctor of Education (Ed.D) in Adult Education  Walden University, Minneapolis, MN
  • Master of Business Administration (M.B.A.)in Marketing University Or Phoenix, Guaynabo, PR
  • Bachelor of Science (B.S.) in Chemistry Ana G Mendez University, Gurabo, PR
Professional Certifications:
  • International Coaching Federation (ICF) ACC Coach Certified
  • Discflow Certified
  • #IAmRemarkable Practitioner and Global Facilitator Certified M133002
  • Leading with Executive Presence Certified Skillsoft License: 95215689
  • Leadership Certificate by HRCI
  • Learning & Development Certificate Program by AIHR
  • The Complete Train the Trainer Bootcamp by UDEMY (3 Part Series)
  • Emotional Intelligence in the Workplace Certificate Program UDEMY (3 Part Series)
  • The Customer Experience by SHRM Puerto Rico
Professional Courses:
  • How to Embrace Difficult Conversations, Francesca Gino, Ph.D. (The World of Business & Executive Coaching)
  • The Coaching Shift: Coaching Mindset & Skills for Everyone (The World of Business & Executive Coaching)

Professional Experience

Melissa’s Professional Expertise is strengthened and impactful with nearly three decades in the pharmaceutical industry, she has performed a variety of roles including Chemist, Sales Specialist, Business Sales Analyst for Commercial and International Markets, and Regional Trainer in telecommunications. Over the past 17 years, she has excelled in Learning & Development (L&D), creating impactful programs such as The Power of Belonging, Emotional Intelligence in the Workplace, Communicating with Clarity and Impact, and Customer Engagement Skills in Action for customer-facing professionals. Her diverse experience spans laboratories, field sales, operations, and L&D roles across the pharmaceutical, biotechnology, healthcare, and retail industries, equipping me to deliver transformative coaching and L&D solutions tailored to diverse organizational needs.

Let's Work Together to Elevate you to Envision what you are ready to accomplish! https://www.elevateandenvision.com

Interested in booking a session or learning more?

Discovery Session (FREE)